Booking & Cancellation Policy
Before Booking Your Appointment
Please read ALL of the PRE- and POST-appointment instructions BEFORE booking your appointment to make sure that you will be able to meet requirements.
Our schedule is very full and there will be an amount charge if we have to reschedule due to unknown ineligibility, lack of preparation for appointments, or if there is less than ## hours notice of cancellation.
No-shows will lose their non-refundable deposit and need to pay for the appointment in full to rebook.
Please follow these instructions to prepare BEFORE your Permanent Makeup appointment:
Please follow these instructions to prepare BEFORE your Permanent Makeup appointment:
**72 HOURS BEFORE YOUR APPOINTMENT:
NO CAFFEINE, ALCOHOL, ASPIRIN, TYLENOL, IBUPROFEN. This is not a suggestion. These substances can thin the blood and skin and can affect the overall result of your procedure. We will have to reschedule if you have not avoided these prior to your service.
**72 HOURS BEFORE YOUR APPOINTMENT:
NO CAFFEINE, ALCOHOL, ASPIRIN, TYLENOL, IBUPROFEN. This is not a suggestion. These substances can thin the blood and skin and can affect the overall result of your procedure. We will have to reschedule if you have not avoided these prior to your service.
1 WEEK BEFORE: DISCONTINUE USE of all non-prescription vitamins and supplements. Fish Oil and Turmeric especially need to be avoided.
2 WEEKS BEFORE: DISCONTINUE USE of all Anti-Aging products, Retinols, AHAs, BHAs, Acne Creams, Oral or Topical Acne Medications, and Lightening Acids.
2 WEEKS BEFORE: DISCONTINUE USE of GrandeLash, Latisse, Revitalash, or any other growth serum for 2 weeks before and after your Lash Liner or Eyeliner appointment, as this affects the lash glands. Discontinue GrandeBrow for 2 weeks before a brow procedure.
3-6 WEEKS BEFORE: NO WAXING OR TWEEZING your brows! We need to see your full hair growth so that we may shape your brows as natural to your face as possible.
1 WEEK BEFORE: DISCONTINUE USE of all non-prescription vitamins and supplements. Fish Oil and Turmeric especially need to be avoided.
2 WEEKS BEFORE: DISCONTINUE USE of all Anti-Aging products, Retinols, AHAs, BHAs, Acne Creams, Oral or Topical Acne Medications, and Lightening Acids.
2 WEEKS BEFORE: DISCONTINUE USE of GrandeLash, Latisse, Revitalash, or any other growth serum for 2 weeks before and after your Lash Liner or Eyeliner appointment, as this affects the lash glands. Discontinue GrandeBrow for 2 weeks before a brow procedure.
3-6 WEEKS BEFORE: NO WAXING OR TWEEZING your brows! We need to see your full hair growth so that we may shape your brows as natural to your face as possible.